Customer reviews of MailSoar

We had a deliverability problem with a client, so we got in touch with Pierre who took the time to understand our situation straight away and gave us a series of initial recommendations to help us. He then proposed a more comprehensive audit to get to the root of the problem. We immediately gained in clarity and visibility, feeling supported by real experts who knew what they were talking about. We have started to implement the recommendations. Thanks again!

Fixing email deliverability issues. Helped to fix authentication and deliverability

A lot of our emails we're going to spam folder so wanted to figure out why! Pierre quickly qalked me through the iddue, helped me solve the problem in real-time and I am very pleased with the service. Will definitly be calling them for any email related issues or enhancements!

A successful consulting project to restore our deliverability

They helped me work on a consulting mission to regain deliverability for our marketing effort! Our deliverability has improved as a result!

A strengthened domain reputation to finally get out of the spam folder

Mailsoar helped improve my email deliverability. I was landing in spam folders with my newsletters when I came to them. They helped to turn my domain reputation from low to high. I was landing in spam folders with my newsletters when I came to them. They helped to turn my domain reputation from low to high. I would recommend them highly.

Specific advice to improve the performance of our mailings

We needed advise on email deliverability , Pierre was able to give us some great advice. Improved performance!

Structured support to resolve our deliverability issues

How to improve the deliverability of my email marketing service. Pierre was able to guide me how to fix my deliverability problem with patience and structured teach me how to fix it! Definitely recommend!

A clear analysis and structured action plan to overcome uncertainty

We knew we were facing deliverability challenges, but for weeks no one could clearly explain what was happening. Pierre not only diagnosed the problem, he backed everything up with systems and analytics that gave us confidence. Thanks to his expertise, we now have a much deeper understanding of our issues and—most importantly—a clear plan to improve. We are incredibly grateful for his guidance and support. Despite having analytics from multiple sources and running our own tests, we were still unclear on how to interpret the data or build an actionable plan. Pierre changed that. He gave us clarity, helped us see the issues objectively, and equipped us with a four-point plan to move forward. We are still unpacking everything we learned, but already feel empowered with direction and confidence thanks to his guidance.

Secure B2B prospecting thanks to reliable email reception

We are an SMB trying to execute B2B outreach for client acquisition, but having trouble inboxing. Mailsoar helped us ensure we were inboxing and helped us develop best-practices to move forward in a codified, safe, and effective manner in our cleint acquisition efforts.

A structured deliverability plan to secure our mailings

We hired MailSoar to help us create a deliverability plan for our email sending. Pierre delivered a very useful report we used to make sure we were following best practices.

A growth partner that really makes a difference

MailSoar has been a game-changer for us. Their expertise and support made a huge impact on our business, helping us unlock new opportunities and streamline processes that had previously been holding us back. They not only delivered results but also became a true partner in our growth journey. Highly recommend working with them if you’re looking for a team that genuinely cares and makes a real difference.

Enhanced deliverability for our B2B2C campaigns

We worked together on improving email deliverability for a B2B2C sales motion. Much higher deliverability!

Open rates above 40% and a rebuilt reputation

Mailsoar provided real expertise quickly assessing our situation, advising and executing a plan that yielded high open rates in a short space of time which took a lot of worry out of building further campaigns under the pressure we had. Mailsoar helped us achieve 40%+ open rates and high click through rates with our campaigns once they were on board, they also helped us re-build our reputation score quickly, this meant we could work without any stress around email marketing and just focus on the content

From catastrophic deliverability to over 50% open rates

I hired MailSoar to help with email deliverability issues I was having with my domain. I was extremely frustrated because most of my emails to a list I worked very hard to build were suddenly landing in spam. I also wanted to optimize deliverability to a new audience, which they handled brilliantly! Not only are is Pierre and his team absolutely wonderful to work with, but my emails are now getting a 50% + open rate. I learned so much working with them, and I look forward to working with them on future projects. Highly recommend!

We used MailSoar’s services for a long time and were very happy with the results. During our time working together, we not only saw strong improvements in our email deliverability but also learned a great deal. Our account representative, Vikas, was fantastic—knowledgeable, responsive, and always willing to go the extra mile to help us succeed. Thanks to his guidance, we were able to better understand and manage the complexities of email deliverability. We highly recommend MailSoar to any business experiencing email deliverability challenges. Their expertise and support make them a valuable partner in achieving long-term success.

Email audit, email sub-domain implementation, continued support of email reliability. Successful rollout of projects to obtain a high standard of email deliverability

A quick and effective call to get our emails out of spam

We had some issues with our emails going to spam. We such a quick efficient call to get our issue fixed. Was a pleasure.

From emails ending up in spam to restored deliverability

We were having problems with our email settings, which meant that our emails often arrived as spam. We solved the problem with a video call and screen sharing, which was very practical and effective. Many thanks to MalSoar

Our domain reputation was run into the ground by poor email practices that we were in the dark about. We needed help to dig us out and set us upright with a firm foundation and set of best practices. MailSoar quickly brought our domain reputation from Bad to High and set us up with a solid foundation and a set of best practices to continue operating with. We're very thankful to have found them and for their care and expertise! I'd recommend them to anyone!

Deliverability. Good deliverability at launch

Delivery problem for an OVH domain on Google Workspace. Everything seems to be working

Faced with problems of email deliverability on our application, we asked Mailsoar to carry out an audit. Mailsoar provided us with a very comprehensive report, highlighting several relevant areas for improvement.

We called on MailSoar to optimise the deliverability of the email campaigns of one of our brands. We called on their services to carry out an in-depth analysis of deliverability and adjust our strategies to improve performance. Thanks to MailSoar's intervention, a clear and structured action plan was drawn up to effectively boost our deliverability.

Resolve newsletter issues and boost deliverability

We were faced with challenges with the delivery of our business news email newsletters. Mailsoar came in and helped us address the issues and improve our deliverability.

Blockages removed and deliverability improved

We were blocked by certain email services, and we wanted to increase our deliverability rate. MailSoar solved the problems with the email services that had blocked us, and showed us the technical changes we needed to make to improve our deliverability.

From a poor reputation to exceptional deliverability

We were faced with deliverability issues. Our domain reputation was lacking significantly. MailSoar helped us to start a new domain, warm it up properly, and set up an ongoing plan for smart email practices that fit our growth goals. Our deliverability has been fantastic ever since. We've been able to generate a lot of revenue that we were missing out on previously by not doing much with email marketing.

A successful email transition with guaranteed deliverability

MailSoar helped us ensure deliverability to subscribers when we moved email platforms. MailSoar helped ensure our emails reached subscribers’ inboxes rather than landing in promotions or spam. Since our business depends on this, the stakes were high—and MailSoar delivered on all agreed metrics promptly and with professionalism.

Fast, efficient service that exceeded expectations

Excellent service, the initial problem was solved in 6 mins so Pierre investigated and helped with some other issues, We still only used 30 mins so Pierre said if I have anymore problems to just contact him and he will honour, cant ask for more than that.

Optimizing our strategy to boost open rates

We utilized Mailsoar to help increase our email open rates. Their team effectively reviewed our unique emailing strategy and made recommendations. They continued to monitor the effectiveness of our emails and dug into the details to assist many of our clients improve their email outcome. We were able to improve email outcomes by changing both email settings and strategies used for emailing.

Improving reputation and email deliverability. Efficient, fast, professional full audit. Improved my email setup. Bluffed!

Clear and professional support to understand my deliverability

Pierre quickly walked me through the process of showing me how my deliverability was measuring up. He was knowledgeable, kind and professional. It was a pleasure working with him. I now know the status of my deliverability.

From a quick audit to a concrete action plan to restore our deliverability

We are facing email deliverability issues and Mailsoar gave us great free advice to start and then we went forward with an email audit from them that set us up to fix the issues we have. In just over a week we received an audit and action plan that we are in the process of implementing to recover our email deliverability. We are highly confident that the plan will work and be succesful.

Objectives achieved and clear roadmap for the future

Our needs included deliverability challenges as well as reorganizing our communication channels. After a three month project with MailSoar, at the end, all of our objectives were met along with a roadmap for the future. The team is courteous, professional, and for any company with any type of deliverability challenges or initiatives, I would highly recommend them.

Practical advice and enhanced email infrastructure

Pierre from MailSoar was great at providing practical advise and solutions. He didn't try to sell me on something that I didn't need and instead provided the right answers and advice that my business needed in managing it's email campaigns and efforts. With Pierre's advice I am confident that I have the tools to manage and improve our email infrastructure for our company.

From obstacle to growth: deliverability support for a startup

As a startup, navigating email deliverability was a major hurdle. MailSoar went above and beyond to help us optimize our email performance. What really stood out was their willingness to offer help on issues beyond just deliverability. Whether it was a technical challenge or a strategic question, the team was always ready with valuable insights. We’re so grateful for their partnership and would highly recommend MailSoar to anyone looking for expert deliverability support, especially for startups looking to get ahead in a competitive landscape. The team was not only knowledgeable but incredibly creative with their solutions. They took the time to understand our challenges and tailored their approach to our specific needs, ensuring that we saw immediate improvements in inbox placement and engagement rates.

Enhanced email authentication with DKIM and DMARC

Email domain authentication matters (i.e. SPF, DKIM and DMARC). We added DKIM authentication to my email domain and corrected my DMARC authentication (My SPF authentication was fine).

Poor CRM practices resulting in 100% of emails ending up in the inbox

We had trouble with our email deliverability after using bad practices within our CRM software. MailSoar was able to help us clean up the issue, implement better practices, and improve our email deliverability health scores, reputation, compliance, and KPIs. Our emails are now inboxing at 100% on all major platforms and we have better segmentation and list hygiene protocols to prevent issues in the future.

A better understanding of deliverability issues

We had a sender with deliverability problems, and the open and click rates were catastrophic. We learned a lot from Mailsoar. They were able to filter through the 1001 mailing tips available online to help us better understand today's mailing challenges.

Professional support to configure our email DNS settings

Pierre helped me with my mail DNS settings and it was awesome! Great to work with an very professional!

Email deliverability. Pierre gave us perfect advice, and thank you for the time you took to deal with our email deliverability problems!

Optimization of Klayvio & ZenDesk for deliverability

We worked on ensuring everything regarding email was set up for deliverability, including Klayvio and ZenDesk. The team is quick to fix things and catch issues. They've been very proactive and great at answering our questions regarding Klayvio flows.

A strengthened reputation to maximize deliverability

MailSoar transformed our email marketing by dramatically improving our domain and IP reputation, ensuring our emails reach the inbox instead of getting lost in spam folders. Their expert guidance on best practices helped us enhance overall deliverability and maximize inbox placement. Thanks to their tailored strategies, we’ve seen a noticeable improvement in engagement and trust with our audience. They’re true professionals and a pleasure to work with!

Record inbox recovery after a DDoS attack

Due to a Ddos atack we went to SPAM, and the team helped us to recover very quickly and structure our CRM infrastructure properly to avoid the same in the future. They are extremely capable, knowledgeable, and very attentive and easy to work with. I'd definitely work with them again if I have the need. We recovered from spam in record time.

Reputation restored and campaigns performing well again

We partnered with Mailsoar to help recover our domain reputation and solve some challenging deliverability issues. Their expertise and dedication made all the difference—they guided us through the complexities of email deliverability and quickly got us back on track. Thanks to their efforts, our email campaigns are now reaching our audience reliably. This positive influence has allowed us to focus more on strategic growth initiatives rather than putting out fires with deliverability problems. We highly recommend Mailsoar to anyone looking to improve their email performance and overcome deliverability challenges.

Effective support following a domain change

We worked with Pierre and team to fix deliverability issues after a name and domain change. I came into the project midway through and they were extremely helpful in getting me up to speed on what had been done to get us back where we needed to be.

Critical deliverability issues resolved from start to finish

We addressed issues of deliverability to external domains as well as some internal cross domain deliverability. Both cases had exhausted the expertise of our internal IT department. Mail Soar helped us address all of our deliverability issues, allowing us to get our mail into our clients inboxes. Our deliverability issues were crippling our business and Mail Soar helped us put those issues to rest for good.

Restored sender reputation for better open rates

We were having issues with email deliverability, a lot of emails we sent out from our marketing campaigns were going to spam so we partnered with MailSoar to fix this. We are in the midst of a warm up phase to fix our sender reputation and thereby fix our deliverability issues and so far so good, we are delivering a lot more emails with much higher open rates than we've ever had, so things are looking very positive!

A spam problem solved quickly with expertise and kindness

I contacted Pierre because I'd started a mailing campaign to launch my new business and the majority of my emails weren't going out, categorised as spam. Pierre was extremely efficient. He was able to take control of my computer and guide me step by step. The problem was solved very quickly. I can wholeheartedly recommend Pierre for his expertise, efficiency, professionalism and kindness, which is always a plus when you're faced with a problem that's worrying you.

DKIM configuration optimized for flawless deliverability

Needed to configure DKIM on a complex group of domains. We had turned on DKIM without their assistance in optimizing the records and had terrible results. MailSoar team made it possible for us to successfully enforce DKIM settings in our DNS records. Mail delivery successful and vulnerability reports now come back clean.

DNS issues resolved in 30 minutes with a prevention plan

I set up a call with Pierre, and in less than 30 minutes, he helped me solve all my DNS problems. Pierre had a perfect understanding of the subject and was quick to identify my problems. Not only did he fix everything, but he also provided an easy-to-follow checklist to avoid future problems. My business relies heavily on sending cold emails, so having a near-perfect deliverability rate is vital. With Pierre's help, I will undoubtedly see a boost in all our cold email KPIs.